Terms of Service
Last updated: February 19, 2026
1. Agreement
These Terms of Service ("Terms") govern your access to and use of the services provided by HelioMesh Inc. ("HelioMesh," "we," "us"), a Delaware C-Corporation. By engaging our services or using this website, you agree to these Terms.
2. Services
HelioMesh provides sovereign GPU infrastructure, including but not limited to: dedicated client-owned GPU compute pods, physically isolated facilities, managed operations, and related professional services. Specific terms, specifications, and pricing are defined in individual customer agreements.
3. Acceptable Use
You agree to use HelioMesh services only for lawful purposes and in compliance with all applicable federal, state, and local laws. You shall not:
- Use the services for any activity that violates U.S. export control laws or regulations, including ITAR and EAR.
- Attempt to access, probe, or compromise infrastructure allocated to other customers.
- Use the services to develop, train, or deploy systems intended to cause harm.
- Resell, sublicense, or redistribute allocated compute resources without written authorization.
- Engage in cryptocurrency mining unless explicitly authorized in your service agreement.
4. Customer Data
You retain all rights to data you process on HelioMesh infrastructure. We do not access, inspect, or analyze customer workloads or data unless required by law or explicitly authorized by the customer for support purposes. All customer data remains within U.S. jurisdiction and Texas-based facilities.
5. Service Level
Service level commitments, including uptime guarantees and support response times, are defined in individual service agreements. General infrastructure targets include power redundancy through solar, battery, and fuel cell systems with sub-second failover.
6. Payment
Payment terms are specified in individual customer agreements. Unless otherwise agreed, invoices are due within 30 days of issuance. Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HELIOMESH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.
HelioMesh's total aggregate liability for any claims arising under these Terms shall not exceed the total fees paid by the customer to HelioMesh during the twelve (12) months preceding the event giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless HelioMesh, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the services, violation of these Terms, or infringement of any third-party rights.
9. Intellectual Property
HelioMesh retains all rights to its infrastructure designs, proprietary systems, software, and operational methods. Nothing in these Terms transfers any intellectual property rights to the customer beyond the limited right to use the services as specified.
10. Termination
Either party may terminate services as specified in the applicable service agreement. Upon termination, customers will have 30 days to retrieve their data, after which HelioMesh may securely destroy all customer data on the allocated infrastructure.
11. Force Majeure
HelioMesh shall not be liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, acts of government, power grid failures affecting backup systems, or other force majeure events.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.
13. Modifications
We may update these Terms from time to time. Material changes will be communicated to active customers at least 30 days before taking effect. Continued use of services after changes take effect constitutes acceptance of the revised Terms.
14. Contact
For questions regarding these Terms:
HelioMesh Inc.
Austin, Texas
Email: legal@heliomesh.com